I had a blast at BlizzCon, don’t get me wrong. However, I think that Blizzard need to work on a couple of things for next time. Always room for improvement and all that.
1. Community chat
I can’t remember the exact name for this part of the weekend, but there were various times scheduled where people could come together and talk about various aspects of WoW, all moderated by a Blizzard employee. Kinda like RL forums. Actually, exactly like RL forums, but probably without all the swearing and the trolling and the carry on.
I thought that this was a great idea from Blizzard, but I really would have liked to see them take it a step further and invite some MVP’s (you know, the guys and girls with green text on the forums) to participate. After all, these guys are a huge part of the face of the community – they aren’t employed by Blizzard, and all the hard work they do on the forums is solely because of their love of the game, or their class, or whatever else it is they like to talk about.
I mean, really, how hard could it be to get into contact with these guys and offer them a BlizzCon ticket if they are able to give up a little bit of their time to participate in the chat? I know that I’d love to see some of the MVP’s from the forums I occasionally use, and talk to them about my ideas, thoughts, and concerns. It would also be another fantastic way to recognise all the work those people do.
2. Being prepared
We all know that someone at Blizzard has the responsibility of reading blogs and media to find out what the public are saying about WoW. It just makes sense. So how were they not prepared when someone asked about the clothing women wear in the game? Concerns around this very area were the topic of conversation on blogs for a couple of months.
Having a flippant answer (which to me demonstrated a total lack of understanding of what so many people are concerned about) showed that Blizzard either a) had been slacking on their research, or b) just really didn’t give a stuff.
Guys, you need to recognise that promoting one very specific type of body image (for both men and women) in the game just isn’t good enough anymore. And if you can’t understand that, then you need to at least recognise that it is a valid concern that many people have, instead of just dismissing it with a poor attempt at humour (really, did you have to try and belittle the woman who was asking the question?)
Whoever is reading blogs for you guys… perhaps you need to read a wider variety. Or pay more attention. Or something. Blogs, like the forums, are a great part of the community (and one which I feel gets very little recognition from Blizzard) and reflect the diverse player base and their opinions. Take notice of what we are saying, because we love the game probably almost as much as you do, as do each and every one of our readers.
What about you guys? What did you think they could have worked on at BlizzCon?Tags: Blizzcon 2010, Community, Feedback